Assessment Business Center Starts a Forum-Understanding People is the Key!

    A Forum is Now Ready for YOU

Tony posts on this blog site about many different subjects and now he wants to hear from you! He has now created a new forum where you can go to get the help you need for your business!

Go to and sign up to become a member. There are a variety of groups to join and you can ask the administrator to create a new one, if you have a new subject you would like discussed.

You can share you ideas, ask questions of Tony you always wanted to ask, get tips on what to do with your business concerns and through all this, you will gain a valuable understanding of people which will certainly aid in your future success!

Talking = Understanding = More Success for You!

Tony is ready to help you assess your business, your future and your current path to achieve your dreams. We will be waiting for you at the Forum!

See you at the Forum!


Interruptions-How good are you are dealing with them?

Learn to manage interruptions

Managers are especially torn by trying to be both accessible and productive. They want to be modern, sensitive bosses who will hear out customer complaints and employee problems—but they also have planning to do, projects to complete, paperwork to handle, goals to meet, and higher-ups to satisfy.

Here are some techniques for striking a balance:

•           The telephone, Alec Mackenzie suggests, is one of the biggest time wasters. He gives several strategies for dealing with interrupting phone calls, such as call screening, voice mail, and the like. But perhaps the simplest solution is to put a three-minute egg timer on your desk. When the sand runs out, you know to call a halt diplomatically to all but the most critical of calls.

•           An open-door policy is fine, but it can destroy your efficiency if taken too far. Roger Dawson, in 13 Secrets of Power Performance, offers numerous ways to lessen drop-in visitors. One, arrange your office so you aren’t readily visible and thus a target for people passing by with time on their hands. Another, set a block of time—usually early in the workday or near the end—when employees do a lot of socializing, and make that your official “closed-door” period when you can hole up and not feel guilty.

•           Go to lunch at an odd hour, say 11 a.m. or 1 p.m. Not only, Dawson believes, will you get a better table and service at the restaurant, you’ll be working when everyone else is out to lunch. Thus, your productivity will soar


Dr. Tony wants to know how you cope with interruptions. Comment on this blog and let us know your way of dealing with them.

Where does YOUR time go?

                                                                              Stop, Look and Write It Down                                     

       If you think you’re too busy to figure out exactly where your time goes, then you’re precisely the person who should compile a detailed time log.

Hands tied because of loss of focus?


So for at least three days, or better yet for a week, keep close track of how you spend your days—how many total minutes on important and unimportant phone calls, how many minutes studying papers or restudying papers you’ve already read, how much time socializing, planning, daydreaming, being interrupted, and making significant headway. When you look at your list, let me hear your questions under the comment section. Maybe we can help you FIND the time to do what you need to do and want to do!




Then figure out where you’re wasting your time in relation to your priorities. Being too busy to come to grips with time management is like putting off getting your roof repaired because it’s the rainy season.


A great trick for reaching your goals is knowing how to break large tasks into smaller ones. Or, as is sometimes said, you can eat an elephant, but only by taking one bite at a time.

I use the word chunking to describe this process. For instance, when I landed a contract to write my first book, Non-Manipulative Selling, I had six months to write it. On my “To Do” list every day of those six months was: Write book.

Six months went by, no book. The publisher gave me another three months. For three more months Write book appeared daily on my “To Do” list. Still no book. Finally, the publisher gave me a final three months, or else I’d lose the contract.

Fortunately, Karl Albrecht, author of Service America, gave me the concept of “chunking.” He asked me how many pages I had to write. Answer: 180. How many days to write it? Answer: 90. So he told me that every day my “To Do” list should contain this note: Write 2 pages of book. I must write two pages. If I got on a roll, I could write four or five. But the next day, I still had to write a minimum of two. By following his advice, I finished the book in thirty days!

A final technique for managing your goals comes from Dr. John Lee, author, speaker, and time-management expert. He says when a new task pops up, or an old one resurfaces, apply one of the four D’s: Drop it , Delegate it , Delay it , or Do it . Consciously choosing one of those strategies every time you face a task will keep things progressing smoothly.

TIME-Are you managing it well?

Effective and Efficient Time Management
Time is nature’s greatest “force.” Nothing can stop it; nothing can alter it. Unlike the wind, it cannot be felt. Unlike the sun, it cannot be seen. Yet, of all nature’s forces, time has the most profound effect on us.
Time remains constant, but our perception of it changes. When we focus on it, it slows down. When we turn our backs on it, it speeds up. Our illusion makes us think it is something tangible. We arrange it, divide it up, and give some to our friends. Sometimes we feel it is precious, at other times we waste it. We give it the power to heal when we say, “Time heals all wounds.” It can also kill, as when we live stressful lives because we “never have enough time.” On a day‑to‑day basis, nothing is defined and redefined in our minds as much as time. It’s a wonder we can still recognize it!
Herein lies our power. Because things are as we perceive them, we can choose to see time as a manageable commodity and live our lives according to that assumption. This is one of the secrets of successful people ‑ they work at shaping those things that others think are uncontrollable.
In discussing time management, some people argue, “What we need to be is more efficient with our time!” Other people claim, “Let’s not worry so much about efficiency, let’s be more effective!”
Efficiency means doing things right. Effectiveness means doing the right things. Working efficiently is doing things with the least amount of wasted effort. Efficiency gets you from point A to point B via a straight line. Inefficiency goes in circles. Effectiveness means doing the things that yield results.
Many people, when learning about time management, ask the question, “Which should I work on first, efficiency or effectiveness?”  In theory and practice, the best answer is to improve your effectiveness first. It’s much better to aim your sights at the result than to worry about the process. Too often we get bogged down in the means and lose sight of the end.

Do You Use Space and Time to Your Advantage?

Using Space and Time to Your Advantage


On the second day of a two-day seminar, and you walk into the conference room with its scores of chairs, and someone has the nerve to be sitting in your seat, the one you had occupied only yesterday! Of course, you know you have no claim on that chair. But still, you feel a slight pang of pain that someone took “your” seat!


Or you show up promptly for your 2:45 P.M. doctor’s appointment. But after flipping through old magazines for fifteen minutes, you start glaring at the clock and thinking how this doctor probably purposely schedules patients too close together just to maximize income. Doesn’t he know you have a job? What, you ask yourself, would happen if you charged him at his rate for the time of yours he wastes?


Use of space and time, indeed, sends important signals. For example, if you violate others’ physical comfort zone by, say, standing too close to them or touching them when you shouldn’t, you may offend them and cause tension. Similarly, if you abuse another person’s sense of time-by being too late or too early, for example, or by leaving too quickly or staying too long-you can negatively affect the relationship. How you honor or violate another person’s personal space and time will affect the amount of tension or trust between you.


Here are some ideas about how you might use space and time to increase your effectiveness:


1. Signal your time shifts. What if you had a friend who for years called you about once a week, and then, suddenly, stopped calling? You’d wonder whether you had said or done something to offend.


The point is, because we tend to read messages into time changes, it’s important to signal others when our time priorities change. This will keep others from making the wrong assumptions about your priorities.


2. Learn to say no. Because of the need to please, the fear of offending, or other emotion-laden reasons, we sometimes undercut our own priorities and undervalue our own time. So we say yes first and regret it later as we let others squander our time.  Above all, keep your own priorities firmly in mind.


3. Start using your office proactively as a tool. Close the door when you invite someone in, even if it’s just for an informal chat. They’ll feel more important, and you ward off most interruptions. Don’t answer your telephone, reply to E-mail, or attend to other such tasks when you have someone with you. It’s rude and sends the message that you don’t care what the other person is saying.


Similarly, how you arrange your office furniture affects your visitor. If you sit in your chair behind your desk, there’s a barrier between you and them, signaling a short superior-subordinate interaction. If you want a more informal, relaxed, one-on-one atmosphere, sit closer to the visitor, without the barrier of a desk.


4. Learn to manage interruptions. The telephone is one of the biggest time wasters. There are several strategies for dealing with interrupting phone calls, such as call screening, voice mail, and the like. But perhaps the simplest solution is to put a three-minute egg timer on your desk. When the sand runs out, you know to call a halt diplomatically to all but the most critical of calls.


An open-door policy is fine, but it can destroy your efficiency if taken too far. So, arrange your office so you aren’t readily visible and thus a target for people passing by with time on their hands.


5. Honor space and time in the “virtual office,” too. With so much work now being done via electronic formats, it’s easy to forget how many of the same tenets of time and space apply. Be sure to start or enter teleconferences promptly, not late. If you E-mail requests to colleagues, tell them how urgently you need the answer, or whether a reply is needed at all.


Because you may just be sending and receiving typed messages on a computer screen, be especially mindful of your “table manners.” So think how others will likely receive your message before you launch it into cyberspace.

Time Management-Dump Those Bad Habits!

Managing the Intangible – Time: Dump those Bad Habits!

Stop and think about it; few things are as valuable as “time”.  One can achieve great success, fortune, friendship, and love but time rules all of these. We control our achievements in life.  We can expand them or reduce them. We can set our sights on earning more money or connecting with others and expand our circle of those closest to us.  But time, is time. We simply cannot make more of it than there is. Each of us has a finite amount of it and its value is ever increasing.


The good news is in spite of its illusiveness, time can still be managed. We can choose to see time as a controllable commodity and live our lives according to that assumption. This is one of the secrets of successful people ‑ they work at shaping those things which others think are uncontrollable. There are a number of ways to manage our time.  Learning how to change your bad habits can play a huge part in time management.




Managing your time efficiently and effectively will require some changes in your behavior and thinking. Those changes require practice.


Giant strides, when looked at closely, are made up of many small steps. In “overhauling” your management of time, you, too, need to take small steps. Start today doing those things that will make you a better manager of your time. After you’ve improved in one area, choose another and so on.


How about taking a moment, right now, to list the ideas you’d like to implement? Review this series of Blogs on Managing the Intangible –Time and select those of the most immediate value to you. Then put them on tomorrow’s “to do” list for action. Remember this: If it is not affecting your actions, it is doubtful you believe it.